Career Profile

A committed and driven Sudanese Information Technology professional with a sound understating of ICT infrastructure services, web development and planning skills to deliver assignments within set timeframes and to a high quality standard.

Experiences

Helpdesk system administrator, outsourced at Savola Edible Oil

Aug, 2016 - Jun 2017
Basics MA Co. Ltd

Administrating the “ManageEngine ServiceDesk plus” system to deliver KPI's about the deployed team on the customer site while coordinating the tickets for the helpdesk technicians.
- Assisting in Planning the installation of the new structured cabled network at Savola Edible Oils Sudan.
- Providing “tire 1” Technical Support regarding network services.
- Managing IT consumables Stock.

Information Technology Officer

Dec, 2015 - Dec, 2016
The Ministry of international co-operation

Aiding the reinstallation of the entire ministry’s Network in the new building setup.
- Providing Technical Support for all Ministry offices when needed

Junior web developer and Technical Support Associate

Apr, 2015 - Jun, 2015
Prestige Solutions Co. Ltd

Developing Promotional Websites. - Providing Technical Support Kaspersky Security centre products.
- Developed a proposal main website for the company itself.
- Developed a proposal Promotional website for a mobile application developed by the company

Projects & Demos

Skills & Proficiency

OctoberCMS

PHP & MySQL

HTML5 & CSS

Javascript & jQuery

Java & Android

Sketch & Photoshop