A committed and driven Sudanese Information Technology professional with a sound understating of ICT infrastructure services, web development and planning skills to deliver assignments within set timeframes and to a high quality standard.
Administrating the “ManageEngine ServiceDesk plus” system to deliver KPI's about the deployed team on the customer site while coordinating the tickets for the helpdesk technicians.
- Assisting in Planning the installation of the new structured cabled network at Savola Edible Oils Sudan.
- Providing “tire 1” Technical Support regarding network services.
- Managing IT consumables Stock.
Aiding the reinstallation of the entire ministry’s Network in the new building setup.
- Providing Technical Support for all Ministry offices when needed
Developing Promotional Websites.
- Providing Technical Support Kaspersky Security centre products.
- Developed a proposal main website for the company itself.
- Developed a proposal Promotional website for a mobile application developed by the company